What we do
Business customers
A regular customer does not order like a first-timer. They order for a company, pay after delivery and expect their own price. If they cannot get that from you, they go back to e-mail.
What regular customers cost you in time
- A regular customer orders by e-mail, because in your shop they cannot see what their colleagues ordered.
- Their buyer wants a quarterly spend summary and you assemble it from your own invoices.
- The discount you agreed last year is something you have to remember.
What changes
- A regular customer orders even when nobody is picking up the phone.
- Every company sees its own price, not the list price.
- Invoices and reports are something the customer pulls without you.
They find it themselves
No calling, no writing. They sign in and see where their company stands.
They see their colleagues' orders toofrom Pro up
A buyer has everything their company ordered in front of them, not only their own. They stop ringing you to ask about somebody else's order.
No hunting for invoices in e-mailfrom Pro up
They are in one place, including a consolidated one for the whole month. You get fewer requests to send a document again.
They pull their own reportsfrom Pro up
How much each cost centre spent and on what. The buyer defends their budget without your help.
Addresses belong to the company, not a personfrom Pro up
The whole team shares delivery addresses and contacts. Shipments stop going to the old address.
Who may order from you
And for how much, before somebody has to sign it off.
They add their own peoplefrom Pro up
You set the company up once and its people join by invitation. No accounts to create by hand, and nobody gets in by accident.
Large orders wait for approvalfrom Pro up
You set a threshold and anything above it waits for approval on their side. You do not make an order somebody then cancels.
Repeat jobs come from historyfrom Pro up
They pick a template instead of hunting for the drawing, and the price is recalculated at today's rates. A repeat job arrives ready to make.
Payment terms and a ceiling on debtfrom Pro up
You set how many days you invoice on and how much a company may owe at once. You never deliver more than you are willing to risk.
Your prices for your companies
The price list stays yours. This is the exception for one customer.
Every company has its own pricefrom Business up
You put the company in a price group and write rules for it. The discount you agreed applies itself, so you need not remember it.
They buy hours up frontfrom Business up
The rate and the volume bands are yours, and whoever prepays goes ahead in the queue. You have the money before you start making anything.
They find out where it is
The most common e-mail you get is the one asking when it will be ready.
Status without signing in
An order number and an e-mail show the status, production progress and the inspection record. The most common call of the day answers itself.
When you do not know the date yet
Until every operation has an estimate, no date appears, only a line saying you will confirm it. You never commit to a date you then have to move.
Set up your first company
No need to change your price list or rewrite any orders. You add it to accounts that already buy from you.