Your customer gets a price from your own rates before you could pick up the phone.

It starts as a quote and doesn't stop there. The same order carries on into stock with reservations and a record of which delivery the material came from, purchase orders to suppliers, an order board dated against your real capacity, part labels and a compliant invoice. For every part you can trace what it was made from and when. You can start with just the quoting part and switch on the rest later.

Laser cutting and 3D printing are ready to use, along with several surface finishes. Anything else you define the same way: what the customer has to enter, how that turns into a price, and what material it takes from stock. On a paid plan you set it up yourself in the admin; on Free you pick from the ready-made operations. You don't have to wait for us to add it.

Free has no monthly fee. Paid orders incur commission, and paid add-ons are charged separately. The Plans page lists the rates, any commission cap and each plan’s limits.

Yes. Your shop is created after Stripe verifies your card. Verification does not charge a subscription. Free has no monthly fee; commission on paid orders follows your plan.

Signing up takes two minutes, then a wizard walks you through it. The basics take an afternoon; fine-tuning the price list depends on how many materials you have. You build the price formula with the mouse from ready-made blocks (rates, part dimensions, minimum, maximum); no programming. Two things take real work: your price list, and a list of what your machines can make (materials, thicknesses, sizes). Until that list is filled in, a customer can't complete an order. That is on purpose: the website shouldn't offer anything nobody in your shop can make.

No. You can mark selected configurator options as “quote only”. The customer submits their requirements and you prepare a quote manually. An item without a calculated price cannot be paid for directly.

The estimate uses the production schedule, configured capacity and shipping time. If an operation has no time estimate, the customer sees “Date to be confirmed”. Changes to the schedule can change the delivery estimate.

They write to you through the form on your site or by email. All messages are in one place in the admin, replies sit under the original message, and email attachments (a photo, a PDF) stay with it. You then build the quote by hand: lines, price, proforma. The customer gets a link and accepts in one click. From then on it's an ordinary order, the same as the ones priced automatically.

Yours. Card payments go through Stripe Connect to your account and the commission is deducted at payment; for bank transfers we bill the commission separately. Your shop uses your logo and colors. You can export your data at any time. If you move to Free, you keep your data and Free limits apply: if you have more items than Free allows, you can add new ones once you are back under the limit. Custom domains from Pro. Invoices and emails without Forgmatic branding from Enterprise.

Sequential invoice numbering, proforma invoices, credit notes and the VAT recapitulation by the customer's country. For foreign customers it handles reverse charge and the special EU VAT schemes for cross-border sales (OSS/IOSS), checks VAT numbers in the EU VIES register and prepares the data for the EC Sales List. Company details come from the Czech business register by company ID. Bookkeeping, payroll and assets stay in your accounting software — Forgmatic does not replace it.

Rates, materials, machine capacity and surcharges you change yourself, and the change applies to the next inquiry immediately. You don't have to ask anyone for it, us included.